Privacy Policy
Focused Future is committed to protecting your privacy and personal data. Below is an explanation of how we do this. The aim of this privacy notice is to give you information regarding how Focused Future collect and process personal data. This includes through using the website, requesting further information or signing up to our courses.
Data we collect
We may collect, use, store and transfer different kinds of data. This may include:
Personal Information: We may collect personal information, such as your name, email address, contact number, and other relevant information, when you apply for a course, register your interest in a course or use our contact forms.
Automatically Collected Information: Our web server and third-party analytics tools may automatically collect certain information when you visit the Website. This may include your IP address, browser type, operating system, referring URLs, and the pages you view. This information is used to improve the user experience and gather statistical data about our Website's usage.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use the Website.
Health: Once signed up for a course, we will contact you asking for any health concerns we should be made aware of. Only senior staff and welfare coordinators will be made aware of it.
If you fail to provide data when requested when we have a contract with you, we may not be able to perform the contract.
How we collect your information
Direct interactions: You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
apply for our courses
register your interest in our courses
enter a competition
give us feedback
How we use your information
Course Communication: We may use your personal information to communicate with you about Focused Future courses, including sending you updates, confirmations, and important information.
Improvement of Services: The information we collect helps us understand how our Website is being used and identify areas for improvement. This information may be used to analyse trends, administer the Website and gather demographic information.
Marketing and Promotional Information: With your consent, we may send you promotional emails and newsletters about our courses, events and other related information.
Your choices
Opt-out: You can choose to opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the emails.
Cookies: Most web browsers allow you to control cookies through their settings. However, disabling cookies may limit your ability to use certain features of the Website
Data security
Focused Future implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Children’s privacy
Our Website is not directed towards children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove that information.
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data.
You can lodge a complaint with the Information Commissioner’s Office (ICO), the official supervisory authority for data protection matters in the UK (www.ico.org.uk). However, we kindly ask that you allow us the opportunity to address your concerns before escalating the matter to the ICO.
You have the right to request access to your personal data, known as a "data subject access request." This enables you to obtain a copy of the personal data we possess about you and verify the legality of its processing.
You can also request the correction of any personal data we hold about you. This empowers you to rectify any incomplete or inaccurate information we maintain, although we may need to verify the accuracy of new details you provide.
You hold the right to request the erasure of your personal data. This permits you to ask us to delete or remove personal information where there is no legitimate basis for us to continue processing it. You also possess the right to request data deletion or removal if you have successfully contested processing (as outlined below), if we processed your information unlawfully, or if erasure is necessary to comply with local laws. Please note that we might not always be able to comply with your erasure request due to specific legal grounds, which we will notify you of, if applicable, at the time of your request.
You can raise an objection to the processing of your personal data when we rely on a legitimate interest (either ours or a third party's). If your specific circumstances give rise to concerns about how processing impacts your fundamental rights and freedoms, you can object to processing on these grounds. You also have the right to object when we process your personal data for direct marketing purposes. In some instances, we might demonstrate that compelling legitimate reasons exist for processing your information, which override your rights and freedoms.
You are entitled to request the restriction of processing your personal data. This allows you to request the suspension of processing in the following cases: (a) if you want us to verify the accuracy of the data; (b) if our use of the data is unlawful, but you prefer us to retain it; (c) if you require us to keep the data even though it's no longer necessary, as you need it to establish, exercise, or defend legal claims; or (d) if you've objected to our use of your data and we need to determine whether compelling legitimate reasons supersede your objection.
You can request the transfer of your personal data to yourself or to a third party. We will provide your personal data to you or the chosen third party in a structured, commonly used, machine-readable format. Please note that this right applies solely to automated information that you initially consented for us to use or where we used the information to fulfill a contract with you.
You retain the right to withdraw consent at any time if our processing of your personal data relies on your consent. Nonetheless, this will not affect the legality of processing carried out before you withdraw consent. If you withdraw consent, certain products or services might become unavailable to you. We will inform you if this is the case at the time of consent withdrawal.